iTunes 9006 error?

Is anyone else experiencing stalled iTunes Pro downloads? I’ve got a bunch of files stuck in the download queue. Every time I reschedule them - either pause / un-pause or restart iTunes - it tries for a few minutes to download them and then fails with a 9006 error.

iTunes 9006 errors

18 Responses to “iTunes 9006 error?”

  1. Haley Says:

    I am trying to download a tv show off of Itunes. Everytime I try to download it, it tries to download then says error 9006. It says to fix it by going to check purchases in Itunes. I’ve done this many times and it is still not working. What can I do to fix this?

  2. Xenex Says:

    I bet this is also proxy-related issues, just like the PubSubAgent thing.

    I’ve had similar issues with both iTunes and PubSubAgent, and both were resolved by turning off my proxy.

  3. Jonathan Says:

    How do you turn off the proxy? We are experiencing the 9006 error when trying to download a song from Itunes.

  4. Bruno Says:

    just add hhtp://.apple.com to your trusted sites in ie tools/security/trusted sites

  5. Bruno Says:

    just add hhtp://.apple.com to your trusted sites in ie tools/security/trusted sites. it works i garantee you

  6. Maximilian Says:

    i have same problem with one movie, i get error 9006 but all other stuff downloads just fine, i already checked for purchases etc nothing has fixed it. can someone help me?

  7. Gerrit Says:

    I added hhtp://.apple.com to trusted sites and even added *.apple.com but I still get the error 9006

  8. Mike Harrison Says:

    OK folks, here’s the deal.

    iTunes uses IE to download files.
    IE6 has a 2 gig file size limit.
    IE7 has a 4 gig limit.
    IE8 has no limit.

    I found this info by searching Microsoft’s site.

    If you install IE8 as I did. This should fix your problem.

    Mike

  9. james Says:

    i have tried adding apple to the trusted sites, doesnt work for me. this is ultra annoying. does anyone have any other suggestions to solve this problem?

  10. Patrick Says:

    I find it very hard to believe this is simply a matter of IE not being able to meet iTunes’ downloading size requirements. I’ve been using Firefox for years, though I still have IE 7 installed in my PC running Vista 64 bit. Until about three weeks ago, I never had any problem downloading podcasts via iTunes. Now, suddenly, every podcast I try to download gets halfway through then dies, leaving only an error 9006 or error 3259 in its wake. Like everyone else here, I’ve emptied out the .tmp files in my music folder. I’ve added apple.com to my trusted sites. I’m not connecting via a proxy or operating behind a firewall, etc. WTF is going on?

  11. Jana Says:

    The internet explorer upgrade from 6 to 8 fixed my problem. Great!!! Thank you. I already tried many things. Glad I’ve found finally a solution … couldn’t believe it at first. … but I was desperate! ;-)

  12. SlyCapers Says:

    Just upgraded from IE6 to IE8 and the problem disappears. Thanks for the post!

  13. Hans Says:

    After adding *.apple.com to your safe sites list, you have to restart iTunes, otherwise it doesn’t work.
    Thanks for this help guys!

  14. Jon Says:

    Upgrade to IE8 is the key. Worked like a charm (after many hours of trying other stuff.) Thanks, Mike Harrison, for the suggestion.

  15. Bob Says:

    Had same problem on two different computers running Windows XPwith IE6. Solved on both with upgrade from IE6 to IE8 . fyi… the exact symptom in my case was extremely slow downloading movie file > 2 GB for several hours, followed by the 9006 error. Thanks Mike Harrison for posting solution. Two e-mails and one phone call to Apple tech support failed to uncover this simple issue.

  16. Dave Says:

    Thank god for google, iTunes Shop Support were useless, telling me to do the same thing every time…

    Mike Harrison 1 - 0 iTunes Support

    The world needs more people like him :)

  17. Brad Says:

    Thank you very much Mike Harrison Dave pretty much says it ^^ ;)

  18. John Says:

    Thank you Mike Harrison! Your theory really works.
    And you can see in iTunes, whatever you are downloading, says how many gigs it is trying to download. My movie was 2.13 and i only had IE6. I changed to IE8 and everything worked out nicely!

    I only wish that iTunes would tell you that…

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